You probably need to generate an app password. Desktop Outlook receives fine. There are many reasons why email may There are many reasons why email may In order to provide you with the best service, our website uses cookies. Sending seems ok. Contact the app developer . ‎07 Feb 2020 Mobile or tablet. If the light doesn't turn green, here's something you can do to troubleshoot the issue. Reading and Receiving Messages, Safari, iOS. Upvote (218) Subscribe Unsubscribe. Can someone help please. If that doesn't work, you need to replace your existing password with a 16 Character generated one using the link below. Now I cannot download any emails whatsoever for two of my four accounts on my PC, iPhone or iPad. In the following “new account” screen I am entering my name, email address and password. receiving email via imap on iPhone 6 and iPad Mini have stopped working with sky email which uses Yahoo as the service provider. Step #4. To reinstall the app, scroll down to Available Apps in the My Watch tab and tap Install. Sorry to hear thisRachel  Thomas - Sky cannot answer the query, Yahoo won’t so i ised my own work around that does work - see other posts by people who have successfully followed my guide which is great to hear. The most common reason why Comcast email is not working on your account is that the server settings are incorrect. And I still can't receive emails. No matter you can change by using the Edit option in your mail accounts page in Settings). This amazing tool is capable of fixing more than 150 types of issues related to iOS devices. I'll try that and let you know what happens. Just enter your current Sky email address and passwork and click next. Report Post. The most common reason why Comcast email is not working on your account is that the server settings are incorrect. Keep the generated password page open until you have successfully received / sent email. Great, thank you very much for this, i've now fixed mine ! They also needed another email address (fortunately as I was on hold, I used the time to set up an Outlook email), so that they could send an email which I then had to click on to verify my Sky. @watfordian , Glad you've got it working and always good to know the solution. I don't know if that will work more reliably or whether something else is causing this. Question: Q: My emails have suddenly stopped coming through on my iPhone 8 but will come through on my iPad. Update the software on your box. With Fetch, your iPhone checks for new emails on the server at set periods. Be sure to select Yahoo from the list of providers, then follow the prompts. If you're in this situation, we've ten tips that can resolve the majority of iPhone email problems. 0 Likes All Replies Reply. I've had three BT email addresses for years. There are a few things to bear in mind and check: When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. Still works via Safari. How to Fix iPhone Email That's Not Working . iPhone settings unchanged for months. Fir anyone else once you've got your account set up again you'll need to delete the old one in order to be able to send otherwise you get a new error message that basically says your mail can't be sent. Other two email addresses working fine. What a pain. Always reboot before asking for further advice lol. I can still access emails via the internet but obviously it's more convenient to use the mail icon on the front screen of my … Tap on Delete from My iPhone to confirm. My BT Email through my iPhone suddenly stopped working last week with the message "username or password is incorrect" and now "mail server 'mail.btinternet.com' is not responding. My email stopped working on my iphone 6s 2 days ago with the message "imap.tools.sky.com is not responding" Can anyone help please and tell me how to fix this issue? Last connected via Apple Mail at 18.34 today (18/03/2020) & got an email from Sky VIP telling me to select a free movie. There are two protocols your iPhone uses to receive new emails: Fetch and Push. 2. Enter account settings manually . Open the Settings app on your device → Tap on Mail. Closed gmail account. @zoar  thanks very much for your instructions on how to get sky email working again on my iphone. Signed in again. Not much more, I’m stymied n. Details. This website uses cookies Cookies help us give you a better service e.g. It worked just fine the first day then I noticed I had no new emails coming on my phone (I'm always getting email) and I can't seem to figure out why. I am on IOS 12 on my iPad, IOS 13 on my iPhone and Outlook 2019 on my PC If Mail can't find your email settings, then you will need to enter them manually. https://www.sky.com/sky-yahoo-mail/manage-apps, https://www.sky.com/help/articles/secure-your-sky-yahoo-mail-account. Next, you have to tap on your email account. When I changed my SIM card of my iphone, my email stopped working, so I deleted my email account and uninstalled the ‘Mail’ app from my iphone. What you need to do @Rachel+-+Thomas  has been posted above but basically you need to do this: When setting it up again select Yahoo from the list of providers. My sky emails have stopped working on my iPhone so Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Highlight; Print; Email to a Friend; Report Post ‎03/03/2020 04:49 PM. There are a few things to keep in mind and check: When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. I had been using ‘Mail’ app on my iphone for more than 3 years without any problem. It is only receiving email which is broken, I am able to send mail … Now, re-add your account. I have the same issue, can Sky respond please. Re: My email stopped working with the following error message. I have an android phone. Sky email on iPhone stopped working. If you aren’t sure which one to choose, contact your email provider. Press the standby button on your box. Find out more about using the Mail app on your iPhone, iPad or iPod touch. I've tried everything! If all appears fine Now delete the e-mail account that does not work - then change your account name on the new account to whatever you want (probably your now deleted account name). Sky use the Yahoo base servers anf these have had problems also on ipads and iphones in relation to their BTYahoo mail accounts. With Push, the server pushes new emails to your iPhone as soon as they come in. Before you begin. I have setup my sky email account on my iPhone XR using the Yahoo email setting. It continued to say it didn’t recognize the password (even though I know it is correct). If your emails have stopped working on your device, remove your Sky Yahoo Mail account and add the account again following the steps below. Community content may not be verified or up-to-date. Follow the onscreen prompts to finish setting up your account. Thus two servers could still be 'trying' to access your mail messages. hi My sky emails have stopped working on my iPhone. “Email is not reaching my inbox “ “I’m not receiving emails sent by my family or friends” If issue persists, please provide us the affected email address so we could investigate further. Outlook.com on my iphone has stopped working. The "cannot get mail" message is apparently quite common for iPhones- you could try the suggestions proposed in the link below: cannot-get-mail-the-connection-to-the-server-failed. my ipad want access sky email through the ipad or safari. If your Mail app notifications aren’t working or your emails are delayed, change the email account to Push: Should then auto set up for you automatically. Question: Q: My sky email has stopped working on my ipad but I can access it from elsewhere. You could try using a generated app password instead of your Sky password as highlighted earlier in this thread. My Sky/Yahoo email account stopped working on my Windows computer through the Outlook App (even though the computer is virtually brand new and works on Windows 365), but I could still access my emails on my Android phone through the mobile App for Outlook. ideally follow my suggestion dated 29 January (I think) on the forum. Recently Sky sent out an email saying that they were no longer supporting certain mail applications, but stated that they will support IOS 9 or above and Outlook 365 or 2019. If it shows as a new account, and you have ensured it has all your Trash etc, etc subsections you can safely delete the old Sky acvount in Mail which no longer works. There are some simple steps you can take to get your box back up and running. Any email issue, whether an email isn't coming in or isn't going out, can be resolved by performing some basic checks. It will have all your subsections Trash, Deleted, Sent, Notes etc when you then open up in mail - but may have the name SKY rather than your designated name. Check iPhone network connection. Since then, I get 'Account Error'. 1 . __________________________________________________________________________________________, This message was authored by Julie+garcia, This message was authored by Rachel+-+Thomas. I'm on ios13. Your iPhone can't get an email if it's not connected to the internet.You need to be connected to a cellular network like a 4G LTE network through your phone company, or a Wi-Fi network, to access email.. To connect to a cellular network, tap Settings > Cellular > and move the Cellular Data slider to off/white and then back to on/green. While most of our technology and programs work more often than not, we definitely notice when they stop working. Tap Next, then follow these steps: Choose IMAP or POP for your new account. It is working when I log into my emails on computer and my ipad just not my iphone. Any ideas. My gmail inbox has stopped receiving emails. Remove the Affected Email Accounts and Re-add them. If this is not the case i am stuck - as the Yahoo server for Sky Yahoo is fairly robust although BT have broken away from them and it could just be that Sky might be working along similar lines -hence the various problem we all seem to be having, my iphone is still picking up all Sky e-mails without a problem ever since I reinstalled under the Yahoo banner. Thank you soo much, I too was getting very frustrated! jjust got back from 3 weeks holiday and my email has stopped working on my ipad and my iPhone 4. reasons may be the user name or password is incorrect. Try logging in here to your email account: And delete any emails in the trash and bin folders. You are then all set - everything shoukd work properly. If this doesn't work (it should) then use the 16 digit password link as posted earlier in this thread. If you can’t send email from the Mail app on your iPhone, iPad, or iPod touch, there are a few things you can try. Step #3. 04:30 PM. 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